https://status.eis.it/affected/circuits/ Incident history github.com/cstate en 2026-03-25T23:00:00+01:00 2026-03-25T23:00:00+01:00 https://status.eis.it/issues/2026-03-25-planned-maintenance-to-bng/ Wed, 25 Mar 2026 23:00:00 +0100 https://status.eis.it/issues/2026-03-25-planned-maintenance-to-bng/ 2026-03-26T02:00:00.000+01:00 <p>We will be performing planned updates on our two Broadband Network Gateway (BNG) routers to ensure continued network stability and performance.</p> <h3 id="expected-impact">Expected Impact</h3> <p>To prevent downtime, these updates will be performed sequentially—meaning we will only update one router at a time. Because of this redundancy, the overall impact on service will be minimal.</p> <ul> <li>Brief Reconnection: If your equipment is actively connected to the router being updated, your session will briefly drop.</li> <li>Automatic Failover: Your modem or router will automatically re-establish its PPPoE session with our secondary, active router.</li> <li>No Action Needed: You do not need to make any configuration changes or manually intervene during this process.</li> </ul> <blockquote> <p>Note: If you experience an extended loss of connectivity after the scheduled maintenance window has concluded, please try power-cycling your modem/router before contacting support.</p> <p>We will be performing planned updates on our two Broadband Network Gateway (BNG) routers to ensure continued network stability and performance.</p> <h3 id="expected-impact">Expected Impact</h3> <p>To prevent downtime, these updates will be performed sequentially—meaning we will only update one router at a time. Because of this redundancy, the overall impact on service will be minimal.</p> <ul> <li>Brief Reconnection: If your equipment is actively connected to the router being updated, your session will briefly drop.</li> <li>Automatic Failover: Your modem or router will automatically re-establish its PPPoE session with our secondary, active router.</li> <li>No Action Needed: You do not need to make any configuration changes or manually intervene during this process.</li> </ul> <blockquote> <p>Note: If you experience an extended loss of connectivity after the scheduled maintenance window has concluded, please try power-cycling your modem/router before contacting support.</p> </blockquote>